Loss/defect/theft of the StudentCard
If the StudentCard is lost or comes into the hands of a third party, this must be reported immediately. The loss of the card can be reported in writing or in person to the Admissions Office at the respective study location. Please use the StudentCard duplicate form (PDF, German only).
In case of loss or defect of the chip card, a duplicate fee of 15,00 euros will be charged. Please transfer this amount to the administrative fees account of Hochschule RheinMain (IBAN DE62 5005 0000 0001 0065 19, BIC HELA DE FF XXX). Be sure to include your name and matriculation number in the purpose of use.
The electronic wallet cannot be blocked. Any person in possession of the card can use the available amount of money without additional information!