IT and Media Center
As the university’s central service provider across its various campuses, the IT and Media Center (ITMZ) offers all members of the university community a broad range of IT and media services, as well as various consulting and support services.
Staff and students can find all the important information on our IT service portal.
Contact
IT support is available to all university members, applicants, and external individuals who have questions or issues regarding the services offered by the IT and Media Center (ITMZ).
Customers with a valid HDS ID are asked to submit their inquiries via the IT Service Portal. Additionally, requests can also be submitted via email, phone, or in person to the ITMZ IT Service Desk.
Applicants and external individuals are asked to submit their requests via email, phone, or in person.
Every request submitted to the IT Service Desk is recorded electronically, and the person making the request receives a ticket number. With this number, you can always track the status of your request.
By phone
Monday through Friday
8:00 a.m. to 12:00 p.m.
and 1:00 p.m. to 4:00 p.m.
Phone: +49 611 9495-1700
In person
Monday through Friday
8:00 a.m. to 12:00 p.m.
and 1:00 p.m. to 4:00 p.m.
You can find the members of staff of the Service Desk here:
Wiesbaden
Campus, Kurt-Schumacher-Ring
Building A, Level E1, Room 223b
Kurt-Schumacher-Ring 18
65197 Wiesbaden
Directions and Campus Map for the Kurt-Schumacher-Ring
Campus Route Planner
Applications for internships at the IT and Media Center must be submitted exclusively by email.
Please select the appropriate option and use the provided email template.
Students (Required Internship / Academic Internship)
High School Student Internship / Year-Long Internship