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Conflict Resolution Officers of RheinMain University of Applied Sciences

Wherever people work together, there is a potential for conflict. Conflicts are not always addressed openly and fairly between everyone involved.

When conflicts can not be resolved by the people involved, we are available as partners to talk to.

We assist in reviving the dialog between the  parties to the  conflict and attempt to contribute to their finding solutions of their own.

Mediation in Conflicts

You decide, who to talk to and where to have the conversation. Everything you tell us will of course be treated confidentially.

How to reach us:

Thomas Franßen
(Geisenheim study location)

Phone: +49 (0)6722 502-702
E-mail: thomas.franssen[at]hs-rm[.]de

Tatjana Gerlach
(Library of the Land Hesse in Wiesbaden)

Phone: +49 (0)611 9495-1854
E-mail: tatjana.gerlach[at]hs-rm[.]de

Stefania Mercuri-Schürmann
(Wiesbaden Business School)

Phone: +49 (0)611  9495-3149 or +49 (0)611 406 193
E-mail: stefania.mercuri-schuermann[at]hs-rm[.]de

Karina Ricci
(Kurt-Schumacher-Ring campus, Wiesbaden study location)

Phone: +49 (0)611 9495-1575
E-mail: karina.ricci[at]hs-rm[.]de

Michael Röser
(Rüsselsheim study location)

Phone: +49 (0)611 898-4532
E-mail: michael.roeser[at]hs-rm[.]de

Gabriele Sonndag
(Kurt-Schumacher-Ring campus, Wiesbaden study location)

Phone: +49 (0)611 9495-1503
E-mail: gabriele.sonndag[at]hs-rm[.]de

Erik Wünstel
(Rüsselsheim study location)

Phone: +49 (0)611 898-4427
E-mail: erik.wuenstel[at]hs.rm[.]de

Our Responsibilities:

  • We act as first contact for clarifying conversations
  • We mediate between the parties to a conflict.
  • We support fair cooperation and communication at the workplace.

Our responsibilities are based on the works agreement "Cooperative Conduct at the Workplace" of RheinMain University of Applied Sciences. The agreement aims at furthering a work environment of smoothly working cooperation based on mutual respect.

You can contact us in all situations at your workplace that you perceive to be difficult. In some cases, talking to someone already allows you to take on a different perspective and effect change.

Conflict resolution is based on:

  • Voluntary participation
  • Confidentiality
  • Responsibility of the parties to the conflict
  • Disclosure of the facts
  • Willingness to act fairly